Terms and Conditions
Payment terms
Payments can be made by MBWay, bank transfer, or cash at the time of your treatment.
My commitment to you
I aim to respond to your emails and provide any necessary paperwork within two business days. Please note that I do not work on Sundays. If I plan to be away and unavailable, I’ll inform you in advance.
Cancellation policy
A 24-hour notice is required for cancelling or rescheduling appointments. This ensures the smooth running of the clinic. If less than 24 hours’ notice is given, the full appointment fee will be charged. Thank you for your understanding.
Complaints
If you have any concerns regarding the service you received, please contact me directly via email in the first instance. If the matter remains unresolved, you may take it further by reaching out to the appropriate regulatory authorities in Portugal.